Technical Product Specialist

Hadaiq
Ahmad

Support · QA · Implementation · Consulting

A senior technical professional with a track record spanning enterprise SaaS, HealthTech, logistics, and digital media. I bridge the gap between complex products and the people who depend on them — delivering quality, stability, and clarity at scale.

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Available for Projects

Trust & Credibility

Companies I've Worked With

Each logo represents a real engagement. Click to see the role I held and what I delivered.

Automatiq

Motive

EIX Global

Capabl Inc.

Ailaaj

Tenovos

DatumSquare

JIN Technologies

iSmile Dental

Core Competencies

Where I Deliver Value

Technical Support & Escalations

Tier 2/3 issue resolution, SLA management, and cross-functional escalation handling for enterprise SaaS platforms across diverse industries.

QA & Test Engineering

Manual and exploratory testing, bug lifecycle management, regression suites, and UAT coordination to ship reliable, high-quality software.

Implementation & Onboarding

End-to-end software implementation, client configuration, data migration, and structured onboarding programmes that accelerate time-to-value.

Functional Consulting

Bridging client business requirements with technical solutions. Translating workflows into product configurations and guiding stakeholders through change.

Application & Systems Knowledge

Deep product expertise across fleet management, DAM, dental practice management, telemedicine, logistics analytics, and ticketing intelligence platforms.

Cross-functional Collaboration

Coordinating between engineering, product, and customer success to resolve issues, surface insights, and close the feedback loop between users and builders.

Get in Touch

Let's Work Together

Whether you're building a support team, need QA expertise, or want a technical consultant who understands your product inside-out — I'd love to hear about your challenge.

Emailhadaiqahmad28@gmail.com

LinkedInlinkedin.com/in/hadaiq-ahmad

WhatsApp+92 300 255 2228

ScheduleBook a 30-min call

HadaiqAhmad